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My Elinchrom ONE and THREE froze. I can’t turn it off anymore.

If this happens, you can do a hard reset of the unit.
Under the Elinchrom ONE and THREE, close to the USB-C output, is a tiny hole.
Just press it with a little needle until the unit restarts.

Please try to remove the round black lock rotary knob from the tilt head and tighten the visible screw nut a bit more.
This should fix the problem.

For Mac users with Thunderbolt ports, the Elinchrom ONE and THREE might not appear on the Elinchrom Updater due to macOS restrictions.
If this is the case, you will need an adapter from USB-C to USB-A and connect the ONE and THREE with a USB-A to USB-C cable.

The Bluetooth module of the Elinchrom ONE and THREE enables to connect with the Elinchrom Studio Software and/or the Elinchrom iOS App via Bluetooth.
When you first use your Elinchrom ONE and THREE unit, please consider updating the Bluetooth module firmware, to make the ONE and THREE future-proof and compatible with other devices. (IoT=Internet of Things)

How to update the Bluetooth module of the Elinchrom ONE and THREE

Wireless update procedure:

• Go into the menu and click on the “Parameters” wheel.
• Scroll down and select “Wireless update”
• Wait few seconds until the networks are displayed and select yours.
• Enter password.

How to update the firmware of the Elinchrom ONE and THREE

• Connect the USB-C cable to the computer.
• While the unit is OFF, press the Scroll button and connect the cable to the unit.
• “USB Mode” is displayed.
• Start the EL-Updater.
• Follow the instructions.

Yes, it is.
General recommendations apply when traveling by airplane with the ONE and THREE.
Make sure the device is turned off and that you carry it with you as carry-on luggage.

The Elinchrom OCF Adapter is designed to hold up to 1kg (2.2lbs).
The Elinchrom-Profoto Adapter (EL-26333) should be used for all payloads exceeding that limit.

Yes. You have to unscrew the Dome, and you can replace the flash tube by yourself.

Yes, we already have OCF Barndors (26002) and OCF Wide Reflector 16cm 90° (26090) and more is coming.

Yes, you need the Elinchrom OCF adapter included in the Kit for the ONE and the Profoto adapter included in the Kit for the THREE.

Never store your unit uncharged for too long. If you need to store it for a long period, recharge your battery completely

Yes.

The Elinchrom icon will let you know when the unit is charging.
Red: recharging
Orange: almost charged
Green: the unit is charged

For a full charge, the recharging time is about 90 min. with the original Elinchrom Charger.

ONE
The battery capacity offers 9700 flashes if used at minimum power and 725 flashes if used at full power.
THREE
The battery capacity offers 11250 flashes if used at minimum power and 525 flashes if used at full power.

As soon as the power bank is plugged in, in less than 3 minutes, you’re ready to start flashing again.

The sealed battery of the ONE and THREE Offers a better protection against weather conditions and better battery performances in a very compact design.The sealed battery of the ONE and THREE offers better protection against weather conditions and better battery performances in a very compact and lightweight design.

The battery can be quickly replaced by any certified Elinchrom service center. Find the one nearest to you at this link. The battery can be quickly replaced by any certified Elinchrom service center in Scandianvia it is us AIFO AB

The lifespan of the battery is around 400'000 full power flashes.

Any USB-C Powerbank battery can charge the ONE and THREE

Yes. You can control the ONE and THREE with the Elinchrom Studio Software and/or the iOS App.

No, there is no sync socket in the ONE and THREE.

To lock the touch screen of the ONE and THREE, press the ON button whilst powering on the unit for 9s.
The lock symbol indicates that the touch screen is locked, to unlock switch the unit OFF and ON again.

Switch the unit on, when the Elinchrom logo appears press immediately the “ON” and “Menu” button for 4 seconds until the display shows “Reload all default parameters”.

The ONE and THREE LED modeling lamp color temperature can be set between 2700°K – 6500°K. The output is 3000 Lumens with a CRI of 95.

Yes, the ONE and THREE can enable HSS and TTL with the Transmitter Pro.

The ONE can deliver 725 full-power flashes from a charged battery.The THREE can deliver 525 full-power flashes from a charged battery.

The Elinchrom ONE and THREE LED modeling lamp is equivalent to a 120W halogeen lamp and 3000 lm.

First, do the following:

• Change the battery of the Transmitters
• Change the Transmitters

• To find out which unit is causing the misfiring, test each unit separately.
• Send the faulty unit to Aifo your local Elinchrom service center.

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less. The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs. This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics. The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more. The flash duration and specifications at full power you find in the user manuals.

It is not possible to change the flash unit ID numbers.
The ID number is unique to each product and currently unchangeable.
But you can give a custom name directly from the Elinchrom App / Software.

The value of the flash counter on a new unit could vary due to the factory quality control procedure.
To ensure proper and quality unit reliability, the components drive through a burn-in test which can be about 48 hours with an automated process. It is more a charge/discharge and on/off process to test and burn-in components. Factory controls are done without the flash tube.

Yes, TTL Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS altogether work seamlessly.

TTL is only here to help you if needed.
If you don’t want TTL, you can just as easily use it in Manual mode.
You can start in TTL, lock exposure, and then switch to manual, we call this Manual Lock.

Active Charge is a feature that enables you to charge while using the unit without damaging its battery.

On Elinchrom TTL units (ELB 500, ELC, ONE, THREE) Action ON means that the focus is on providing the fastest flash duration while trading a bit of colour temperature stability.
Action OFF means that the focus is on providing the best possible color temperature stability while trading flash duration speed.

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.